{"id":4064,"date":"2024-11-13T20:46:33","date_gmt":"2024-11-13T20:46:33","guid":{"rendered":"https:\/\/www.turizmmuhabiri.com\/?p=4064"},"modified":"2024-11-13T20:46:36","modified_gmt":"2024-11-13T20:46:36","slug":"karsinizda-savvy","status":"publish","type":"post","link":"https:\/\/www.turizmmuhabiri.com\/index.php\/2024\/11\/13\/karsinizda-savvy\/","title":{"rendered":"Kar\u015f\u0131n\u0131zda Savvy"},"content":{"rendered":"\n<p>\u0130stanbul Sabiha G\u00f6k\u00e7en Uluslararas\u0131 Havaliman\u0131 (\u0130SG), Antalya\u2019da\u00a0d\u00fczenlenen uluslararas\u0131 \u201cAI in the Sky\u201d konferans\u0131nda, havalimanlar\u0131nda kullan\u0131lan ilk \u00fcretken yapay zeka tabanl\u0131 dijital asistan SAVVy\u2019i tan\u0131tt\u0131.<\/p>\n\n\n\n<p>T\u00fcrkiye\u2019nin ikinci, Avrupa\u2019n\u0131n ise dokuzuncu en yo\u011fun havaliman\u0131 olan \u0130stanbul Sabiha G\u00f6k\u00e7en Uluslararas\u0131 Havaliman\u0131 (\u0130SG),&nbsp;havalimanlar\u0131nda kullan\u0131lan ilk \u00fcretken yapay zeka tabanl\u0131 dijital asistan SAVVy\u2019i, Uluslararas\u0131 Sivil Havac\u0131l\u0131k \u00d6rg\u00fct\u00fc (ICAO) taraf\u0131ndan&nbsp;Antalya\u2019da&nbsp;d\u00fczenlenen \u201cAI in the Sky\u201d konferans\u0131n\u0131n \u201cHavac\u0131l\u0131k sekt\u00f6r\u00fcnde yapay zeka \u00e7\u00f6z\u00fcmleri: CRM ve yolcu deneyimi\u201d oturumunda kat\u0131l\u0131mc\u0131larla tan\u0131\u015ft\u0131rd\u0131.<\/p>\n\n\n\n<p>\u0130stanbul Sabiha G\u00f6k\u00e7en Uluslararas\u0131 Havaliman\u0131 CEO\u2019su Alp Er Tunga Ersoy,\u00a0yolcu taleplerinin h\u0131zla artmas\u0131yla birlikte i\u015fletmelerin en \u00fcst seviyede hizmet sunmak \u00fczere yeniliklere adapte olmak i\u00e7in \u00e7evik olmalar\u0131 gerekti\u011fini vurgulad\u0131. Ersoy \u201c\u0130SG olarak m\u00fc\u015fteri hizmetleri kalitemizi daha ileriye ta\u015f\u0131mak ve s\u00fcre\u00e7leri optimize etmek amac\u0131yla SAVVy Yapay Zeka Dijital Asistan\u0131n\u0131 hayata ge\u00e7irdik. Uluslararas\u0131 Hava Ta\u015f\u0131mac\u0131l\u0131\u011f\u0131 Birli\u011fi taraf\u0131ndan Sabiha G\u00f6k\u00e7en Havaliman\u0131\u2019na atanan IATA kodu \u2018SAW\u2019dan hareketle t\u00fcretilen SAVVy\u2019nin kelime anlam\u0131 \u2018anlay\u0131\u015fl\u0131\u2019 olup, havaliman\u0131m\u0131z\u0131n misafirperver karakterini yans\u0131tmaktad\u0131r. Yenilik\u00e7i, yapay zek\u00e2 destekli dijital asistan SAVVy, rutin sorgulamalar\u0131 otomatikle\u015ftirerek yolcu sorular\u0131na anl\u0131k cevap ve \u00e7\u00f6z\u00fcmler sunuyor. B\u00f6ylece Sabiha G\u00f6k\u00e7en SAW Care \u00c7a\u011fr\u0131 Merkezi&#8217;ndeki \u00e7al\u0131\u015fanlar\u0131n daha karma\u015f\u0131k konulara odaklanabilmesine ve \u00fcst\u00fcn bir m\u00fc\u015fteri deneyimi sunulmas\u0131na olanak sa\u011fl\u0131yor\u201d dedi.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"338\" src=\"https:\/\/www.turizmmuhabiri.com\/wp-content\/uploads\/2024\/11\/SAVVY22.jpg\" alt=\"\" class=\"wp-image-4065\" style=\"width:696px;height:auto\" srcset=\"https:\/\/www.turizmmuhabiri.com\/wp-content\/uploads\/2024\/11\/SAVVY22.jpg 500w, https:\/\/www.turizmmuhabiri.com\/wp-content\/uploads\/2024\/11\/SAVVY22-300x203.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Alp Er Tunga Ersoy, \u201c\u0130nsan\u0131 merkeze alarak ve teknolojiyi kullanarak her yolculukta ki\u015fiselle\u015ftirilmi\u015f, h\u0131zl\u0131 ve sorunsuz hizmetlerle m\u00fc\u015fteri deneyimini s\u00fcrekli iyile\u015ftirme misyonumuzun bir par\u00e7as\u0131 olan SAVVy, 7\/24 an\u0131nda destek sa\u011flayarak havaliman\u0131 m\u00fc\u015fteri hizmetlerinde \u00e7\u0131\u011f\u0131r a\u00e7mak i\u00e7in tasarland\u0131. SAVVy&#8217;nin sadece bir teknolojik geli\u015fme de\u011fil, ayn\u0131 zamanda havaliman\u0131 hizmetlerinin gelece\u011fini \u015fekillendirmeye y\u00f6nelik stratejik bir ad\u0131m oldu\u011funa inan\u0131yoruz. Sabiha G\u00f6k\u00e7en yolcular\u0131 art\u0131k sorular\u0131na yan\u0131t almak i\u00e7in bir m\u00fc\u015fteri temsilcisini beklemek yerine SAVVy\u2019nin y\u00f6nlendirmeleriyle i\u015flemlerini kolayl\u0131kla ger\u00e7ekle\u015ftirebilecek\u201d diye g\u00f6r\u00fc\u015flerini a\u00e7\u0131klad\u0131.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130stanbul Sabiha G\u00f6k\u00e7en Uluslararas\u0131 Havaliman\u0131 (\u0130SG), Antalya\u2019da\u00a0d\u00fczenlenen uluslararas\u0131 \u201cAI in the Sky\u201d konferans\u0131nda, havalimanlar\u0131nda kullan\u0131lan ilk \u00fcretken yapay zeka tabanl\u0131 dijital asistan SAVVy\u2019i tan\u0131tt\u0131. T\u00fcrkiye\u2019nin ikinci, Avrupa\u2019n\u0131n ise dokuzuncu en yo\u011fun havaliman\u0131 olan \u0130stanbul Sabiha G\u00f6k\u00e7en Uluslararas\u0131 Havaliman\u0131 (\u0130SG),&nbsp;havalimanlar\u0131nda kullan\u0131lan ilk \u00fcretken yapay zeka tabanl\u0131 dijital asistan SAVVy\u2019i, Uluslararas\u0131 Sivil Havac\u0131l\u0131k \u00d6rg\u00fct\u00fc (ICAO) taraf\u0131ndan&nbsp;Antalya\u2019da&nbsp;d\u00fczenlenen \u201cAI [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56],"tags":[1024,1596,154],"class_list":{"0":"post-4064","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-teknoloji","8":"tag-alp-er-tunga-ersoy","9":"tag-sabiha-gokcen-3","10":"tag-yapay-zeka"},"_links":{"self":[{"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/posts\/4064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/comments?post=4064"}],"version-history":[{"count":1,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/posts\/4064\/revisions"}],"predecessor-version":[{"id":4067,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/posts\/4064\/revisions\/4067"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/media\/4066"}],"wp:attachment":[{"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/media?parent=4064"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/categories?post=4064"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.turizmmuhabiri.com\/index.php\/wp-json\/wp\/v2\/tags?post=4064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}